NILO AIR
Discreet, in-ear simplicity.
Discretion in everyday conversations.Everyday conversations.
HOW NILO WORKS
From choosing your NILO to finding the right fit and adjusting your sound, every step is designed to feel simple.
45-day trial from deliverySTEP 01 — CHOOSE
Two distinct designs. One simple goal: clearer everyday listening.
Discreet, in-ear simplicity.
Discretion in everyday conversations.Everyday conversations.
Enhanced sound. More connected.Most powerful. Calls & music.
Included with both models
STEP 02 — FIT
Every NILO includes multiple eartip sizes. A secure, comfortable seal helps keep sound clear and reduce whistling.
Start with medium. The tip should feel secure without pressure.
Open NILO Air guides Open NILO Pro guidesMultiple eartip sizes come with your NILO.
Start with medium. The tip should feel secure without pressure.
Follow the fitting guide for your NILO model, then check for a comfortable, secure seal.
STEP 03 — ADJUST
Start with a comfortable volume. Adjust on your hearing aids, or use your phone when you want app controls.
On your NILO. Or from your phone.
NILO PRO
Use the buttons on your hearing aids to adjust volume.
Getting started guidesChoose a listening mode and adjust volume on your phone.
App connection guideSTEP 04 — ENJOY
From conversations at home to time spent with friends, NILO is designed to fit naturally into your day.
Find your NILOSETUP & SUPPORT
Quick answers for choosing, fitting, adjusting and caring for your NILO.
Ask our specialistStart with charged devices. Choose a comfortable ear tip, follow the fitting guide for your model, then adjust to a comfortable volume.
NILO Air is our discreet in-ear option. NILO Pro offers clearer conversations in noise, plus calls and music streaming.
The ear tip should feel secure without pressure. If medium feels tight, try smaller. If it feels loose, try larger and check the seal.
A brief whistle can occur when the device is outside your ear. If it whistles while worn, reinsert it, check the ear-tip seal and reduce the volume if needed. Contact us if it continues.
No. You can adjust volume directly on your hearing aids. Use the app if you want to control volume and available listening modes from your phone.
Place your devices in their charging case after use. Keep the ear tips and sound outlets clean and dry. Replace the wax filters approximately every 30 days, or whenever the sound becomes weak or stops.